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Faculty and Staff

Resources for Working Remotely

April 16, 2020

Please find below a list of resources provided by the Professional Development Staff in HROE. This list includes both articles and courses specific to the challenges and opportunities of working remotely.

LinkedIn Learning

Texas A&M University provides LinkedIn Learning (formerly free to all staff, students, and faculty via You need not have a LinkedIn account, but will be required to login with your NetID and password.


Though there are many course options, the following may be helpful in the current situation.

  • How to Manage Virtual Teams
  • Leading at a Distance
  • Priorities as a Remote Team Manager
  • Performance Management of Virtual Teams
  • Building Trust in Virtual Teams

Additional Resources

Several other additional resources are available.  Though many provide free content, some may require fees.  In some cases, you may access course material and complete the training at no charge.  However, to receive a certification or training credits you must pay a fee.

  • How to Lead in a Collaborative Virtual Environment
  • Supervisory Skills 101

  • Managing Virtual Teams
  • Working in Virtual Teams
  • Managing Geographically Dispersed Teams: Achieving Your Goals Together, While Apart
  • How to Run Effective Virtual Meetings

Harvard Business Review

  • Lead with Transparency in Times of Crisis
  • Make Working From Home Work for Everyone
  • Management Tip of the Day

  • From the standpoint that good management practices are the basis for success in the virtual world:
    • The Manager’s Toolkit: A Practical Guide to Managing People at Work
    • Management Fundamentals
    • Leading People and Teams
  • From the virtual standpoint:
    • Communication Strategies for a Virtual Age

A Guide for Working (From Home) Parents

Faculty & Staff Updates

Updated April 3, 2020

Faculty and staff members are asked to review the information and resources below.

Due to the closing of daycares and employers directing employees to work from home, enrolled employees are eligible to reduce their dependent day care flexible spending account contributions through a Life Event Benefit Change. They will be able to change their deductions again when they return to work, as it will still be considered a Life Event.

Reminder: if you are ill or fall under the category of individuals who must self-isolate, you must stay home. If ill, please remember to request sick leave, through Workday, for the period of time you are ill.

A few initiatives for those on A&M Care Health Plans

The A&M System Benefits Administration office has extended the wellness incentive program completion date to August 31, 2020. There are several checklist activities, such as Well onTarget Self-Management Programs, educational HealthQuests, and MDLIVE registration, that can be completed digitally/virtually and we encourage members to participate in those programs to promote their health and wellbeing during this stressful time. Not all members have the same checklist items and further information can be found on the System Benefits Administration website.

As of Monday, March 16, A&M Care plan members, as well as those on the student insurance and graduate student employee plan, can receive telemedicine services from their network physicians who provide it, for medically-necessary, covered medical and behavioral health services for a zero copay until April 30th. The claim must indicate services were provided via telemedicine/telehealth. If there is a need to continue this practice, we will re-evaluate before that time.

The copay for MDLIVE telehealth services has been temporarily reduced to a $0 copay beginning Thursday, March 19 for all A&M Care members, until further notice. MDLIVE Virtual Visits is a telehealth feature through the A&M Care health plan that can be accessed via phone, video, or computer 24/7 to treat non-emergency, medical and behavioral health conditions.

Express Scripts has authorized payment to pharmacies for up to a 90-day supply of any prescription medication for individuals, regardless of when the prescription was filled, provided the member has refills remaining. This applies to both retail pharmacies and Express Scripts mail-order.

Ethics and Risk Management in the new Aggie Reality of Online Meetings, Classes

While we continue to adapt to the impact of COVID-19 on our communities and our institutional mission, we rely increasingly on electronic media such as Zoom meetings.

It is suggested that the host of such an online meeting only allows recording of the discussion in accordance with what would be recorded in the normal course and scope of operations.

This measure is being taken to protect the privacy of meeting participants as required by university IT rules and SAPs. In addition, participants wanting to record must obtain permission from the host and all participants in the meeting. Any recording should only be used for university business purposes. Too, such recordings may be subject to disclosure through open records, and the recordings may be subject to records retention requirements.

ANY class recordings that include students are considered education records and thereby subject to FERPA. Recordings that show students may only be kept and used by the instructor of record for the current class and section in which the student participates. These recordings may not be used in subsequent semesters and, under record retention policy, should be retained for one year after the course completion.

Updates from IT on Increased Zoom Security


  • NEW: Zoom In-Meeting Security Tab added to Host’s Meeting Toolbar (available with Zoom client version 4.6.10):
    • Please update your Zoom client to version 4.6.10. If you are unable to, please contact your IT department or Help Desk Central for assistance.
    • ">Best practices for securing a virtual classroom in Zoom
  • Microsoft Password Vulnerability
    • Resolved with Zoom client version 4.6.9 which was available for download on 4/3/2020.
  • Zoombombing
    • TAMU has issued recommended guidelines for setting up a secure Zoom meeting. More information can be found in this link.
  • Cloud Recordings
    • Only individuals with a TAMU NetID and Password will be able to view TAMU Zoom cloud recordings.This is a recent TAMU change to Account Settings.
    • Only the host is allowed to download a Zoom cloud recording. This is a recent TAMU change to Account Settings.
  • In-Meeting Recording (applicable to Cloud or Local Recordings)
    • The host controls the ability to record. Unless the host grants permission to a participant, no other recordings can take place within Zoom.
    • When a meeting is being recorded in Zoom, “Recording…” appears in the upper left-hand corner. This is visible to all participants.
  • Local Recording
    • In account settings, it is possible to allow the host and participants to record the meeting to a local file.
    • The host may give participants the ability to record locally. By default, this is not enabled. You as the host have to enable this in your Zoom Advanced Settings.


  • It is recommended that faculty add verbiage to exam guidelines that are distributed to students ahead of the exam to disclose that the faculty member/TA will be recording the proctored exams.
  • This information should be repeated at the start of the exam once the recording has been turned on.
  • Additionally, when students register for the exam via Zoom, faculty may add a disclaimer that the session will be recorded.
  • If the students are recorded and they can be identified, the portion that shows the student(s) would be an educational record under FERPA.
  • Only the instructor and/or TAs should have access to the recording. Recordings should be retained for one year from the date of the exam.


  • Council of Deans on 3/11/2020 agreed that the video function would not be required.


  • To accommodate the rapid increase in demand in February 2020, Chinese datacenters were added to a lengthy whitelist of backup bridges, potentially enabling non-Chinese clients to — under extremely limited circumstances — connect to them. On 4/2/2020 Zoom took the mainland China datacenters off of the whitelist of secondary backup bridges for users outside of China.
  • Permanently removed the attendee attention tracker feature (updated 4/2/2020 to clarify that it is permanently removed).
  • On 3/27/2020, Zoom took action to remove the Facebook SDK in iOS client and have reconfigured it to prevent it from collecting unnecessary device information from our users.
  • A Message to our Users
  • Response to Research from the University of Toronto’s Citizen Lab

The Facts Around Zoom and Encryption for Meetings/Webinars